Help center / Settlements & statements

Setting up deduction rules

Commissions, cleaning fees and OTA costs as an ordered waterfall.

For operators · 5 min read

Deductions are defined as rules that run in order against each reservation. This makes every settlement transparent and reproducible.

A booking through the waterfall

Three rules — 20% commission, 15% OTA fee, $35 cleaning — against one $1,200 booking. Each rule works on what the previous one left, which is why the order decides the payout.

Room revenue (net, tax excluded)	$1,200.00
1. OTA commission, 15%	− $180.00
2. Management commission, 20% of $1,020	− $204.00
3. Cleaning fee, fixed	− $35.00
Owner receives	$781.00

Move the management rule above the OTA rule and it takes 20% of $1,200 instead — $240, and the owner gets $36 less. Same rules, different order, different money.

Each rule has

•A type — percentage (e.g. 15% management, 12% OTA) or fixed (e.g. €45 housekeeping).
•An application — per reservation or per night.
•A scope — account-wide, per property, or per owner. The most specific scope wins.
•A flag for whether it applies to owner stays.
•An effective date range, so historic settlements stay frozen when you change rules.
•An order number, controlling where it sits in the waterfall.

The waterfall

Rules apply in order. In running-total mode each rule applies to the result of the previous one. For example: gross €1,000 → 20% commission −€200 → €800 → fixed €35 cleaning −€35 → €765 net.

Settlement rules configuration with scope and order

Where do I edit rules?

Under Settlements → Rules. You can set account-level rules and override them per property or per owner.

Will changing a rule alter past settlements?

No. Effective date ranges keep already-generated settlements immutable; new rules apply going forward.

› Generate & send settlements › Disputes & adjustments › Automate your settlement schedule › Charging expenses to owners

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Setting up deduction rules

Each rule has

The waterfall

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