The four models, what each one optimises for, and how to choose.
Every booking that arrives has to end up in a room, and which room it gets decides which owner earns from it. Staklio can make that decision for you. What it optimises for is your choice, made once per property.
First: how involved do you want to be?
Three modes, set on the property
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•Off — Staklio changes nothing. Rooms stay exactly as your PMS assigned them, and the balancer is something you look at rather than something that acts. This is where every property starts, and where most stay.
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•Automatic — new bookings are routed the moment they sync, without anyone looking. Existing bookings are never touched.
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•Suggest — bookings queue up for you to review rather than being moved for you. Being rolled out; the option appears on your property page when it is available to you.
Notas: Off is not a lesser setting. Plenty of operators keep their PMS in charge of rooms and use Staklio to see how earnings are landing, without ever handing over the assignment.
Notas: Switching to automatic only affects bookings that arrive afterwards. Your existing backlog stays exactly where it is — turning routing on will never silently rearrange months of confirmed reservations.
Then: what should it optimise for?
Fairness is the model every property runs today, and unless you have asked for something else it is what yours uses. It tracks how far each owner is from their fair share of revenue and sends each booking to whoever is furthest behind — so it works on owners rather than rooms, and an owner with several units is treated as one.
Other models exist and can be switched on for your property. They all aim at fairness; they disagree about what fair means, and which one suits you depends on what your owners actually care about.
Available on request
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•Rotation — straightforward round-robin: each owner takes a turn. Predictable, and indifferent to how much money each booking is worth.
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•Least used — goes by nights occupied rather than revenue. Right when owners care about wear and occupancy more than income.
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•Revenue queue — ranks individual rooms by what each has earned over the last twelve months, rather than working from owner totals. Being rolled out.
The same four bookings, two models
Four rooms, one owner each, at the start of a quiet week. Fairness looks at what each owner has earned; rotation just takes turns.
| Earned so far — rooms 101 / 102 / 103 / 104 |
$4,200 / $3,100 / $3,900 / $2,800 |
| Fairness sends the next four to |
104, 102, 103, 104 |
| Rotation sends the next four to |
101, 102, 103, 104 |
| After a $900 booking, fairness picks |
102 — now furthest behind |
Room 104 gets two of the four under fairness because it is $1,400 behind the leader. Rotation would take another two weeks to close that gap, which is the trade-off: predictable order, slower to even out.
Notas: Talk to us before switching. Changing model changes the answer to "why did that room get this booking", and that is a conversation worth having before an owner asks rather than after.
Can I change model later?
Yes. It re-ranks from the same history — nothing is lost. But tell your owners: the reason a room is next changes with it.
What if the room it wants is occupied?
It moves on to the next room that is actually free for those dates.
Does it move owner stays?
No. An owner's own booking stays where the owner put it.
What about a guest in an accessible room?
Bookings your PMS marks as do-not-move are left alone.