Help center / Properties, owners & units

Units & room types

How units, capacity and PMS room types fit together.

For operators · 3 min read

Units are your individual rooms or apartments. They're imported during the first PMS sync and listed on the property's detail page.

What a unit carries

  • A code/name and capacity.
  • A unit type (room, apartment, suite, villa).
  • A link to its PMS room type — this is what keeps balancing and rotation honest.
  • Its ownership over time (one or more contracts).
Note: Room type matters: the revenue balancer and the routing engine only ever move a booking within the same PMS room type. A Junior Suite booking is never shifted onto a Presidential Suite.
Screenshot coming soon Owner detail showing owned units with room-type pills

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